New Design Twisty Glass Blunt Metal Tip USA GOLD
Experience purity from within with the revolutionary Twisty Glass Blunt.
Simple Design. The Twisty Glass Blunt is made from strong and tough glass in a cylindrical shape.
RETURNS & REFUNDS
- If Quality Blend LLC send you the wrong item, we will pay for the shipping charges, and replace the product(s) once they are returned to us.
- If for some reason you ordered the wrong product and would simply like to return, or exchange it, you may do so. In this case however, customers will be responsible for all shipping charges, as well as a 5% re-stocking fee, and any price difference of items. The product to be returned must not have been damaged, must include all original contents, and be post-marked no later than a week after we are notified of the return. Customers are responsible for any additional shipping expenses due to incorrectly submitted information.
- If an item is missing from your order, it will be added onto a future purchase or refunded to your payment method.
- If there is an issue with the quality of your order that falls outside the realm of what is to be expected with agricultural commodities, we will ask for pictures to confirm the issues and make a determination of whether or not it is eligible for an exchange or refund.
- All requests for exchanges or refunds must occur within one week of receiving the item to be exchanged. Return requests can be made by phone by calling 407-917-2235, or by e-mail (email@example.com).
- In the event of a refund, we will notify you via email once the credit has been processed.
- If you are a first time customer with us and provide different billing/shipping information, we will reach out via telephone to verify the information. If we are not able to do so, your order will be held until we can reach you. If we are not able to reach you after a number of days, your order will be cancelled and the credit card will be refunded. If you have selected to pay an expedited turnaround fee to have your order leave our warehouse sooner, it will not leave until we can verbally speak to the cardholder over the telephone.
- Customers are responsible for any additional shipping expenses due to incorrectly submitted information.
- USPS shipping methods are neither expedited nor guaranteed. First Class service allows for up to 15 business days to deliver, while Priority Mail allows for up to 10 business days to deliver.
- If your package is lost or damaged during transit via UPS or USPS, we will file a claim on your behalf. Claim investigations can take 8-10 business days (up to 30 for international orders) to be completed and during that time frame a refund and/or replacement is not issued until the investigation is over.
- For orders delivered via the United States Postal Service (USPS): If the carrier's tracking information states that the package has been delivered, but the customer claims to have not received the package; Neither Quality Blend nor USPS will refund or investigate the missing package. For this reason, customers must use discretion when choosing a shipping carrier if there is a chance of this happening at a specific delivery location.
- At our discretion, we will occasionally require a signature for deliveries to specific locations or customers.
- UPS will not ship to P.O. Boxes, so you must include a physical address for UPS orders. UPS is not responsible for reaching out to get a physical address from the customer and will most likely return the package to us. The customer will be responsible for paying any re-shipment charges.
- UPS and USPS do not include weekends as business days.